In our pursuit to offer you a superior experience and trouble-free monitoring, we present you with SKODA Assist – an exclusive 24x7, non-stop assistance service. This unique service is complimentary for the entire duration of the New Vehicle Limited Warranty coverage period and guarantees stress-free assistance in a variety of situations. This program doesn’t just assure you of prompt service in the rare event of a car breakdown, but also assists you with mechanical breakdown towing, fuel delivery, flat-tyre change and car collision, to name a few.


Assistance shall be arranged across major parts of India# for the following


Minor mechanical or electrical breakdown causing immobilisation
Repair on-site, if possible
Flat / Weak battery
Jump start battery
Flat tyre
Replacing the flat tyre with spare wheel available in your car on the site
Running out of fuel
Delivery of Petrol / Diesel
Wrong fuel filling
Emptying of fuel tank, if possible, or towing vehicle to the nearest SKODA Authorised Serivice Centre
Key lock-out / misplaced
Delivery of duplicate from customer-registered address
Major breakdown or accident
Transferring or tow your vehicle to the nearest SKODA Authorised Service Centre

 

Benefits to the vehicle’s occupants in event of an outstation breakdown*


In case your vehicle is immobilized because of a major mechanical or electrical fault, or an accident where the vehicle has to be towed to the nearest SKODA Authorised Service Centre and you are more than 100kms from your registered address, SKODA will provide the following benefits


 Taxi services
Local taxi arrangement to reach the destination if the breakdown location is beyond 50 kms but less than 100 kms
 A suitable hotel accommodation
Arrangement for onward journey / back to the SKODA registered address by the most suitable means
Repatriation of repaired vehicle
Assistance for luggage transportation

Disclaimer: This program, effective from 1st March 2011, is not a regular service or maintenance program and does not substitute the need for regular maintenance carried out in the SKODA Authorised Service Centre. So please remember to take your car to the dealership for regular maintenance.

*Terms & Conditions apply
# Except North-East Region, J&K, Island